Frequently Asked Questions
Products
Is there any maintenance required?
The material of our products does not require any additional treatment or maintenance after installation. Give it some time and allow it to develop it’s beautiful, natural patina. Beware of complimenting neighbors, your new garden piece will be the envy of the block!
How long does each piece last?
Our products are made to last for a lifetime. Over time, you can expect your garden piece to quickly develop a natural patina, or a protective layer caused by the process of oxidation of steel.
What is it made from?
All of our products are made out of cold rolled steel!
How is it made?
Our products are made out of cold rolled steel and processed with cutting edge laser technology and all from an American provider.
Orders
How do I process a return or exchange?
Please use the contact form on at the Contact Us page and someone will get back to you as soon as possible.
I entered the wrong shipping/billing address, what do I do?
No worries! We understand mistakes happen, head on over to the Contact Us page and fill out the form with your name, order number and what needs to be changed and we’ll get it taken care of for you ASAP.
Shipping
How long does it take to ship?
Based on the Shipping Speed you selected your order will be delivered in it’s window, USPS Ground (5-7 days)
How much is shipping?
Our shipping fees are flat-rate meaning they will be the same price no matter where it is shipped to and the pricing is as follows:
Standard Shipping (5-7 Business Days): $4.95 (orders under $100, FREE for orders over)
My order hasn’t shipped yet, can I add an item?
Sorry, we don’t store credit card data (for your security). You’ll have to place a second order for that missing item.